SHIPPING POLICY

IS SHIPPING FREE?

Shipping is free WORLDWIDE on most items. On some items, we have Free Shipping over $75

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have multiple products cart order your products may be shipped from different international warehouse we have, depending on the availability of the product in different warehouse and processing time we will select the warehouse that can process your order the fastest. Sometimes it’s possible that in your multiple product cart order some of the products are extremely popular which can take a little bit longer to ship than the other products, we might ship orders at different time frames to prevent holding up your order which can be processed faster, you will get different tracking number for different packages if we send your items separately this is to get your order delivered to you as soon as possible.

 

WHEN WILL I RECEIVE MY ORDER?

all of your orders are shipped directly from one of our warehouse present across the globe. the selection of the warehouse is dependent on various factors such as availability and which warehouse will process your order fastest. Our warehouse employees will do everything to make sure that they ship your order as soon as possible. due to the high number of orders that we receive everyday, it can take up to 1 to 5 Weeks For your order to arrive to the USA (varies from product to product) other countries can take up to 1 to 6 weeks of time due to distance travelling and Customs please note that these are only estimated time frames which include minimum and maximum time.

 

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

Your orders are always shipped using trackable shipping which you can track online If an order is sent back or lost during the transit in the delivery process we apologize for the inconvenience caused to you but as all our packages are insured we will send your new package with same product and a tracking detail please go through return and refund policy which might be applicable for shipping situations.

 

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

the prices shown on our website for products is excluding taxes. depending on the country import taxes and duties may differ which means you may be liable to pay taxes once you receive the order, the taxes are determined by your local custom office which is completely out of our control and thus payment of these taxes is your responsibility and not covered by us also we are not responsible for the delay in delivery caused by the custom process of your country for further details of the charges and Taxes please contact your local customs office.